Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website located at forgelabsconsulting.com (the "Site"), operated by ForgeLabs Consulting ("ForgeLabs," "we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Site.

1. Eligibility

The Site and our services are intended for users who are at least 18 years old and have the legal capacity to enter into binding contracts. By using the Site, you represent and warrant that you meet these requirements. If you are using the Site on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case "you" refers to that entity.

2. Services Overview

ForgeLabs provides AI consulting services for small businesses and solopreneurs, including AI readiness assessments, workflow automation, AI tool setup and configuration, custom applications, and social media automation. The Site provides information about our services, a service recommendation quiz, blog and educational content, and a contact form for inquiries.

Consulting engagements are governed by a separate Master Services Agreement (MSA) and Statement of Work (SOW) executed between ForgeLabs and the client. These Terms govern only your use of the Site and do not, by themselves, create a consulting, fiduciary, professional, or advisory relationship.

3. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates applicable law or regulation
• Attempt to interfere with, disrupt, probe, or test the security of the Site or its infrastructure
• Use automated tools to scrape, crawl, or extract content from the Site without our prior written consent
• Transmit any malicious code, viruses, or harmful content through the contact form or any other input
• Impersonate any person or entity, or misrepresent your affiliation, when submitting information through the Site
• Use the Site or any content from it to train, fine-tune, or evaluate machine learning models without our prior written consent
• Reverse engineer, decompile, or attempt to derive the underlying source of any part of the Site

4. Intellectual Property

All content on the Site, including text, graphics, logos, images, blog articles, diagrams, charts, code, and software, is the property of ForgeLabs Consulting or its licensors and is protected by United States and international intellectual property laws. The ForgeLabs name, logo, and brand marks are trademarks of ForgeLabs Consulting. All rights not expressly granted in these Terms are reserved.

You may not reproduce, distribute, modify, publicly display, publicly perform, or create derivative works from any content on the Site without our prior written consent. Blog articles and educational content may be shared via link. Reproducing full text or media without attribution and prior written permission is not permitted.

5. User Submissions

When you submit information through the Site, including through the contact form or the service recommendation quiz (collectively, "User Submissions"), you represent that you have the right to submit that information and that doing so does not violate any third-party rights or applicable law. You grant ForgeLabs a worldwide, non-exclusive, royalty-free license to use, store, and process your User Submissions for the purposes of responding to your inquiry, providing services, and improving the Site, in accordance with our Privacy Policy.

Do not submit sensitive personal information, protected health information, financial account numbers, or other regulated data through the Site. The Site is not designed to receive or store such information.

6. Blog, Educational, and AI-Generated Content

Our blog articles, guides, charts, and educational materials are provided for informational and illustrative purposes only. They do not constitute professional, legal, financial, tax, medical, or other regulated advice, and they do not create any advisory or fiduciary relationship. You should consult a qualified professional before acting on any information from the Site.

Some content on the Site may be authored or assisted by AI tools. AI tools, models, platforms, vendor pricing, benchmark scores, and product capabilities referenced in our content can change frequently and may become inaccurate or outdated without notice. We make reasonable efforts to verify and source claims, but we do not warrant that any specific statistic, benchmark, product feature, vendor price, or third-party claim is current or error-free. Your reliance on any content is at your own risk.

7. Service Recommendation Quiz

The service recommendation quiz provides general guidance based on your responses. Quiz results are personalized suggestions, not binding proposals or quotes. Actual service scope, pricing, deliverables, and timelines are determined through a discovery call and formalized in a Statement of Work. Nothing in the quiz creates an offer, contract, or warranty of fit.

8. Contact Form

Information submitted through our contact form is used solely to respond to your inquiry and is processed in accordance with our Privacy Policy. We are not obligated to respond to every submission, and submitting a form does not create a client relationship. If we send you a reply, that communication does not constitute professional advice or a contractual offer.

9. Third-Party Links and Services

The Site may contain links to third-party websites and services, including but not limited to Cal.com for scheduling, Google Analytics for analytics, Resend for email delivery, and external resources referenced in blog articles. We do not control and are not responsible for the content, privacy practices, security, or availability of any third-party site or service. Accessing third-party links is at your own risk and subject to the terms and privacy policies of those providers.

10. Disclaimer of Warranties

The Site and all content, materials, products, and services made available through the Site are provided "as is" and "as available," without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by law, ForgeLabs and its affiliates, suppliers, and licensors disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade.

We do not warrant that the Site will be uninterrupted, timely, accurate, secure, or error-free; that defects will be corrected; that the Site or the servers that make it available are free of viruses or other harmful components; or that any content, recommendation, benchmark, or third-party claim is accurate, complete, or current.

11. Limitation of Liability

To the maximum extent permitted by law, in no event shall ForgeLabs, its affiliates, officers, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, business, or goodwill, arising out of or related to your access to or use of the Site, your reliance on any content, or your inability to access the Site, regardless of the theory of liability and regardless of whether we have been advised of the possibility of such damages.

To the maximum extent permitted by law, our total aggregate liability for any and all claims arising from or related to your use of the Site shall not exceed one hundred U.S. dollars ($100). Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you to the extent prohibited by law.

Nothing in these Terms limits any liability that cannot be excluded under applicable law, including liability for fraud, gross negligence, willful misconduct, or, where applicable, death or personal injury caused by negligence.

12. Indemnification

You agree to indemnify, defend, and hold harmless ForgeLabs and its affiliates, officers, employees, agents, suppliers, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to (a) your use of or inability to use the Site, (b) your User Submissions, (c) your violation of these Terms or any applicable law, or (d) your violation of any third-party right, including intellectual property or privacy rights. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense.

13. Governing Law, Arbitration, and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site (each, a "Dispute") shall be resolved through binding arbitration administered by JAMS in San Diego County, California, under the JAMS Streamlined Arbitration Rules and Procedures then in effect. Judgment on the award may be entered in any court of competent jurisdiction. The arbitrator, and not any federal, state, or local court, shall have exclusive authority to resolve any Dispute, including the scope, applicability, and enforceability of this arbitration clause.

Class action waiver. You and ForgeLabs each agree that any Dispute will be resolved on an individual basis. The parties waive any right to bring or participate in a class, collective, consolidated, or representative action. If a court of competent jurisdiction finds this class action waiver unenforceable as to a particular claim, that claim (and only that claim) shall be severed and brought in court, with all other claims proceeding in arbitration.

30-day opt-out. You may opt out of this arbitration agreement by sending written notice to hello@forgelabsconsulting.com within thirty (30) days of first accepting these Terms. The notice must include your full name, mailing address, and a clear statement that you wish to opt out of arbitration. Opting out does not affect any other provision of these Terms.

Carve-outs. Notwithstanding the above, either party may bring an individual action in small-claims court, and either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights.

14. Electronic Communications

By using the Site or providing your email address to us, you consent to receive electronic communications from us, including communications related to your inquiries, our services, and changes to these Terms or our policies. You agree that any notices, agreements, disclosures, or other communications we send electronically will satisfy any legal communication requirements, including that those communications be in writing.

15. International Use and Export Controls

The Site is operated from the United States. If you access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with local laws. You consent to your information being transferred to and processed in the United States. You also represent that you are not located in, under the control of, or a national or resident of any country subject to U.S. embargo, and that you are not on any U.S. government list of restricted parties.

16. Force Majeure

We are not liable for any failure or delay in performance to the extent caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, internet or infrastructure outages, third-party service failures, government actions, pandemics, or shortages of materials.

17. General Provisions

Severability. If any provision of these Terms is held invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall remain in full force and effect.

Entire agreement. These Terms, together with the Privacy Policy and any Master Services Agreement or Statement of Work between you and ForgeLabs, constitute the entire agreement between you and ForgeLabs with respect to the Site and supersede all prior or contemporaneous communications and proposals on this subject.

No waiver. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision. Any waiver must be in writing and signed by us.

Assignment. You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempted assignment without consent is void. We may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets.

Survival. Sections relating to Intellectual Property, User Submissions, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law and Arbitration, and these General Provisions survive any termination of these Terms or your use of the Site.

Headings. Section headings are for convenience only and have no legal or contractual effect.

18. Changes to These Terms

We may update these Terms at any time. Material changes will be posted on this page with an updated "Last updated" date. For material changes, we will use reasonable efforts to provide notice through the Site or, where appropriate, by email. Your continued use of the Site after any changes constitutes acceptance of the updated Terms.

19. Contact

If you have questions about these Terms, or to provide an arbitration opt-out notice under Section 13, contact us at:

ForgeLabs Consulting
Email: hello@forgelabsconsulting.com